Exciting Changes for Think Pharmacy Group
It is exciting times for Think Pharmacy as we make some changes that will provide our customers with an even greater range of products and services at competitive prices.
We asked our customers to participate in a survey and help us to continue to improve the quality of services that we provide to them. Our customers said that while some fundamental components of our business, such as our Think Medication Management services, are leading in the market, there are other areas such as our retail offering that require improvement.
In response to this feedback we are pleased to announce our exciting news that Think Pharmacy has aligned with leading Australian community pharmacy brands such as Discount Drug Stores, Amcal Plus and PharmaSave.
We have been working with the individual brands to identify which brand is the best fit for each of our pharmacies based on factors such as customer feedback, the services currently offered by the pharmacies and the needs of the local community.
We believe that the competitive pricing and extensive range of products and healthcare services that these brands offer will provide excellent value for our customers and enhance the quality of services already being provided by our pharmacies. Each brand also produces regular catalogues of additional savings that will also be made available to our customers.
Our Think Medication Management services will operate in the same manner in which you are used to; our staff will continue to provide to all our Residential Aged Care Facilities and customers with the same expert advice and personalised service.
We have also been working on many new initiatives with our Think Medication Management services as well as our extended retail offering that will be implemented throughout 2016. These changes are part of our ongoing mission to offer a comprehensive approach to healthcare by helping the community’s overall health and quality of life through a higher level of customer service and access to an extensive range of products and services.
Integration of the brands into our pharmacies has already commenced with a number of pharmacies rebranded and the reminder to follow this year [please refer to the table below for individual store details]. If there are pharmacies not listed in the table below on your contact and communications list, please remove from Think Pharmacy Group and contact the pharmacies directly for updated information.
Further communication will be shared on individual pharmacies as more changes occur. If you have any questions in relation to the pharmacy changes in your area, please contact your local pharmacy manager.